Alorica Jamaica (via Jamaican Agent Services Limited) offers customer experience outsourcing services—including customer service, sales, technical support, and back-office functions—for clients in telecommunications, retail, healthcare, and technology sectors. The company operates two main call-centre campuses in Kingston and Portmore, employing thousands in roles supporting international brands. It provides paid training, progressive career development, medical and life insurance benefits, and transportation to team members. With investments in local talent and notable expansion efforts, Alorica continues to be a significant employer in Jamaica’s BPO landscape