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Child Protection and Family Services Agency (CPFSA)48 Duke Street - Kingston
Phone: +1 876-948-6678
Phone: +1 876-948-2841
Fax: +1 876-948-2842

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The Child Protection and Family Services Agency (CPFSA) is Jamaica's principal entity dedicated to safeguarding the rights and well-being of children and supporting families in need. Established in 2017, CPFSA emerged from the unification of the Child Development Agency and the Office of the Children's Registry, streamlining child welfare services under one umbrella.
 
Operating under the Ministry of Education and Youth, CPFSA's mandate encompasses a broad spectrum of services, including child protection, foster care, adoption, and family support programs. The agency is committed to creating a nurturing environment where children can thrive, emphasizing family-based care over institutionalization.
 
Through initiatives like the "Raising Children in Families" strategic framework, CPFSA collaborates with various stakeholders to promote family reintegration and community-based support systems. Their efforts are guided by the principles of the Child Care and Protection Act and international conventions on children's rights.
Key Contacts: 
 
Mrs. Maxine Bagalue – Central Authority Coordinator 
 
Ms. Nichole Chambers – Legal Officer 
Key Services:
  • Child protection and welfare services 
  • Foster care and adoption programs 
  • Family support and intervention services 
  • Residential child care facilities 
  • Counseling and psychosocial support 
  • Public education and advocacy on child rights
 
Key Contacts: 
 
Mrs. Maxine Bagalue – Central Authority Coordinator 
 
Ms. Nichole Chambers – Legal Officer 
Key Services:
  • Child protection and welfare services 
  • Foster care and adoption programs 
  • Family support and intervention services 
  • Residential child care facilities 
  • Counseling and psychosocial support 
  • Public education and advocacy on child rights
 
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